I have to say – I have had my Nike Fuel Band for just short of 100 days and have had to call sport two times. Both times I called the 1-800 number and with one menu selection and one single ring – I spoke to someone friendly from their US support center. Not only is is refreshing to talk to someone from the US within 10-15 seconds of dialing the phone, but both people I have talked to were eager to talk to me about my Fuel Band, how I liked it, what they liked about theirs, and we were able to have a completely un-forced and enjoyable conversation.
Thanks Nike for making the support experience something positive!