Objective
To obtain a challenging and dynamic position working where leadership skills and my ability to interact with users of all levels of technological expertise is exercised.
Experience
Sandbox Development and Consulting Inc. – May 2003 – Present
Sandbox Development and Consulting Inc.
CEO and Lead Developer
- Work with a broad range of clients to create technology solutions including: database driven web sites, web applications, web site templates, Mac/UNIX tech support, and user interface designs with an emphasis on web standards and usability
- Coordinate projects from the requirements gathering stage to web site/web application implementation
- Responsible for managing and monitoring CentOS server used to host client web sites
- Manage day to day business operations (marketing, accounting, creating legal contracts)
University of Chicago – November 1999 – April 2007
Web Operations Manager
- Oversee operational activities of CALGB web sites with specific attention aimed at site development, user interface, content management, user training, search engine optimization, security, and ongoing maintenance
- Develop design proposals, style concepts, flow diagrams, and site maps for all CALGB user interfaces
- Design, develop, troubleshoot, debug, and implement software code (HTML, CSS, CGI, PHP, and Javascript) for maximum cross platform compatibility using web standards
- Responsible for developing the site concept and interface design for CALGB web sites and web applications
- Meet with users of all levels (CALGB web committee) to discuss CALGB user interface best practices and usability on a regular basis
- Research latest user interface trends, analyze log files and user feedback to improve usability
- Coordinate the work of design and development teams to implement online materials
- Design, and deliver web site training to CALGB members and staff on a quarterly basis
- Ensure overall technical integrity of the hardware and software components of the CALGB web servers/sites
- Accountable for budget, planning, management, and product/service delivery
- Monitor web databases (MySQL) and web servers (Apache) for integrity, acceptable performance, and accessibility
- Provide second level support to the Network Administrator
University of Chicago – June 1999 – October 1999
Technical Support Specialist
- Supported and maintained all CALGB Central Office systems including desktop and workgroup server systems, printers, scanners, networking, and software packages
- Researched, evaluated, and recommended hardware and software solutions
- Coordinated and installed all new hardware and software onto servers and desktop computers (including planning the Mac OS X/ Mac OS X Server migration)
- Provided training and documentation for office staff before and after major changes and upgrades
The Pennsylvania State University – January 1998 – May 1999
The Information Technology Group in the College of Arts and Architecture
Tech Support Consultant
- Performed large-scale hardware and software installations for the college Deans and their administrative users
- Trained the administrative users with different software packages
- Maintained and configured the file server and web server for the college
The Pennsylvania State University – January 1997 – May 1997
The Center for Acedemic Computing
Student Trainer
- Trained faculty, staff, and, students on Microsoft Office, HTML, web browsers, and email applications
- Assisted senior staff instructors in training Adobe PhotoShop, Adobe PageMaker, and advanced HTML as well assisting professors create Web pages that would enhance their respective curricula.
Education
The Pennsylvania State University – College of Liberal Arts: BA History; BA American Studies; December 1998
Certifications
University of Illinois/O’Reilly – Linux/Unix System Administration Certificate: 03/2005
Apple – Apple Certified Help Desk Specialist (ACHDS): 04/2005
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