Dealing With Tech Support is Rarely Pleasant

Posted by: jzelazny | No Comments »

Categorized: Hosting, Serenity Now!

I should have known the second I had to spell out “help” to the tech support representative that this was going to be a rough call, but I tried to stay calm. It blows my mind that some companies put such incompetent people in a position to “help” (which they cannot even spell) people with little or no skills beyond reading a tree of “if this then that”.

I have to say – if anyone would like advice on which web hosts to choose or stay away from – please let me know. I would be happy to give you the names of a few good ones v. the ones to stay away from because of nightmarish configurations and even worse tech “support” people.

Really – did I have to spell out “help” to someone that clearly repeated it to me….really??

Serenity now!!

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